Privacy Policy

Shinchi Co., Ltd. (hereinafter referred to as "our company") will manage customers' personal information safely and use it correctly in accordance with the following policies.

1. Acquisition of personal information

(1) When the Company obtains the personal information of the customer directly from the customer, the purpose of use will be clarified before the information is obtained.

(2) The customer's personal information acquired by the Company shall be limited to the minimum necessary information content to achieve the purpose described in 2. (1), except when the customer's consent has been obtained in advance. I will.

2. Use of personal information

(1) Except for cases in which the customer's consent has been obtained in advance, the Company will not use the personal information of the customer acquired by the Company for sales promotion such as product information, lifestyle information, and information on various special offers, etc. We will use your personal information only for the purpose of sales service business processing such as order receipt, reservation, sales processing, repair processing, delivery at a later date, delivery (delivery), after-sales service, and future product planning, product development, purchase analysis, etc.

(2) The personal information handled by the Company includes not only the personal information of the customer himself/herself, but also information obtained indirectly through the customer, such as personal information of the customer's family and personal information of the delivery address. Regarding personal information other than customers acquired from customers by our company, sales service business processing such as order reception, reservation, sales processing, repair processing, delivery at a later date, delivery (delivery), after-sales service, and future product planning・We will use it only for the purpose of product development, purchase analysis, etc., and will not use it for sales promotion such as product information, lifestyle information, and various special offers.

3. Safety measures regarding personal information

(1) In order to protect the personal information of our customers, we will establish internal regulations, including personal information management regulations, and operate them appropriately.

(2) We will take necessary and appropriate safety measures against risks such as unauthorized access to your personal information, falsification, loss, and leakage of personal information.

(3) In order to thoroughly protect the personal information of our customers, we will appoint a person responsible for the protection of personal information. In addition, we will strive to educate and enlighten our employees, raise their awareness of personal information protection, and provide necessary and appropriate supervision of employees to ensure the safe management of personal information.

(4) When we entrust the handling of your personal information to a third party, we will exercise necessary and appropriate supervision over the entrusted party to ensure the safe management of personal information.

4. Provision of Personal Information to Third Parties

(1) When we receive consent from a customer, when we receive a request with legal obligations from a judicial or administrative agency, etc., or when we need to cooperate with such agency, etc. We will not disclose or provide your personal information to third parties, except in certain cases stipulated by the Personal Information Protection Act, such as when it is necessary to protect important interests such as property.

(2) In addition, even if we have obtained the customer's consent, when disclosing or providing personal information to a third party, we will make an agreement with the third party regarding personal information protection and take all possible measures to protect personal information. I hope

5. Correction and modification of personal information
(1) We will endeavor to keep your personal information accurate and up-to-date.
(2) The Company will promptly respond to requests from customers for the disclosure, correction, suspension of use, etc. of their own personal information. (In some cases, there may be certain restrictions or the customer may be required to bear the costs.)

(3) We will establish a "customer contact" to respond to requests, inquiries, and consultations from customers regarding personal information.

(4) If you wish to request disclosure, correction, suspension of use, etc. of personal information, please contact the Customer Information Inquiry Desk.

(5) The customer contact regarding the handling of personal information is as follows.

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7. Review

(1) We will continuously review this content and strive to improve it.